Privacy Policy
Alsons Power Group, through its member companies – Sarangani Energy Corp., Western Mindanao Power Corp., Mapalad Power Corp., and Southern Philippines Power Corp. (collectively referred to as “Alsons Power”, “we”, “us” or “our”), is committed to protecting your Personal Information as one way of sustaining your trust in the company.
We hereby set forth our privacy policy to describe how we collect, protect and manage information from you through our websites, information systems and processes.
Alsons Power respects the confidentiality of Personal Information and is committed to comply with the Philippine Data Privacy Act of 2012. We value data privacy rights and strive to ensure that all personal information collected from our customers, vendors, partners, employees, associates and other stakeholders, are processed in adherence to the general principles of transparency, legitimate purpose and proportionality.
This Privacy Policy explains:
What information we collect and why we collect it
How we use that information and to whom we may disclose it
The choices available to our stakeholders for them to manage their personal information
How we safeguard personal information
By providing us with your personal information in the use of any of our products and services as described in this Privacy Policy, you have explicitly authorized and consented to our collection, use, access, transfer, storage and processing of said personal data.
Personal Information refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information what would directly and certainly identify an individual.
This Privacy Policy covers all Personal Information that we collect, use and otherwise process in connection with your relationship with Alsons Power Group. By “Personal Information”, we mean information such as your name and contact details, and any information about your access to our websites.
As an energy company, it may be necessary to collect Personal Information about you in order for us to use and share this information to offer the best possible service and to keep said information safe and secure. We also need to protect the Personal Information you entrust us with.
The way we handle your Personal Information is crucial to earning and maintaining your trust. Be assured that Alsons Power is committed to treating your personal and corporate information with respect and sensitivity.
Existing energy, environmental and local laws, rules and regulations may require collection of personally identifiable information.
Consent
By providing your Personal Information, you confirm your agreement to the terms and conditions contained in this Privacy Policy. Your rights under this Privacy Policy will be upheld when invoked by your lawful heirs or assigns.
Personal Information
As part of our dealings with you, we may collect your personal data, including but not limited to:
Your name, gender, civil status, date of birth, address, telephone or mobile numbers, email address, mailing address, proof of identification and any other information relating to you which you have provided us, in submission of any form, and as a result of our interaction with you either online or offline
Your credit history, bank account and credit card information that you provide us in availing of our products and services
Your employment history, education background, resume and income information when you apply for a job with us
Information about your visit and use of our websites, digital platforms, and mobile apps, including but not limited to social media profile information, IP Addresses, your browsing behavior within and throughout our digital assets, and session lengths, that are collected by our website analytics tools and cookies that we may place on your computer. You may disable the use of cookies on your browser at any time.
Your social media behavior when you tag, mention, or post photographs of any development of Alsons Power and its subsidiaries publicly on any social media account (e.g. Facebook, Twitter, Instagram, LinkedIn, etc.)
Your work-related information regarding your company, your ownership and participation when you apply for vendor accreditation or any other activity that requires the disclosure of such information.
Collecting Personal Information
We may collect and store your Personal Information in a variety of ways:
When you inquire about any of our products, services, activities, and events
When you interact with our marketing officers or any person from our company, through email, phone, chat services or face-to-face meetings.
When you submit information through manual forms, and online forms on our digital assets (i.e. websites, apps), or contact us through any of our social media accounts (e.g. Facebook, Twitter, Instagram, LinkedIn, etc.)
When you visit our premises with CCTV surveillance camera that are used for safety and security of our shoppers, guests, employees, and other visitors of our malls, offices, hotels, and resorts
When you provide personal information in relation to inquiries, requests, and complaints
When you respond to surveys, promotions, and other marketing and sales initiatives
When you submit a job application
When we receive references from third parties or our business partners (i.e. when you have been referred by them)
When you submit your personal information to us for any other reason
Personal Information Other than Yours
When you disclose to us another person’s personal information (i.e. your dependent, spouse, children and/or parents) you attest that consent has been obtained from that person to disclose and process personal information in accordance with this policy.
Uses of Your Personal Information
Alsons collects, uses and discloses your Personal Information for the following purposes:
Provide you with product and services that you have requested, including customer support
Communicate relevant services, advisories, responses to your queries, requests and complaints
Provide information about our products and services which may be of interest to you.
Comply with the requirements of the law and legal proceedings such as court orders; comply with legal obligations, prevent imminent harm to the public, and to ensure public security, safety or order
To prevent, detect and investigate crime, including fraud and money-laundering, and to analyze and manage other commercial risks
Process information for statistical, analytical and research purposes
Other Uses by Nature of Our Dealings
Aside from the general uses mentioned previously, we may use your personal information depending on your dealings with us in any of the following manner:
When You Are a Vendor, a Prospective Vendor or a Contractor
To conduct appropriate due diligence checks
To evaluate your proposal and to conduct corresponding background checks
To assess your viability as a vendor and process your accreditation
To communicate with you about matters relating to our required products and services
To perform other actions necessary or desirable in the implementation of our contract
Any other purpose relating to any of the above.
When You Apply for Employment or Become Our Employee
To conduct appropriate background investigation and reference checks and pre-employment medical examination and interviews, communicate with you the status of your candidacy.
To be able to process your compensation, allowances, expense reimbursement and monitor your attendance and leaves;
To enroll you in our benefit programs which may include health insurance, medical insurance, retirement plan and social security;
To assist you in your professional development through performance management, career development, seminar, workshops and training
To make you part of our employee engagements such as events, activities, and employee survey, incentives and discounts offered – subject to approval of management.
To comply with our obligations under the law as required by government organizations and local government units;
To facilitate, upon separation with the company, your exit interview, clearances, and other procedures necessary to process your final pay
Any other purpose relating to any of the above
When You Are Our Shareholder
To administer the relationship such as identification verification including identity of your nominated proxy
Communicate the company’s performance including products and services as well as changes in polices, terms and conditions through various medium applicable
Any other purpose relating to any of the above
We may disclose your personal information to the following as reasonably necessary depending on the product and service concerned:
Our Employees and officers,
Professional advisers such as lawyers and auditors
Insurers and credit providers
Banks, credit card companies and their respective service provider
Suppliers or subcontractors, third party service providers, consultants that have been contracted by Alsons to provide financial, technical, architectural, administrative services such as information technology, payroll, accounting, sales administration, procurement, training, background investigation and other services
Any third-party businesses offering goods and services or sponsor contest or other marketing and promotional programs, where you have provided your consent.
We may likewise disclose your personal information as reasonably necessary and for the purpose set out in this policy to any of the following:
Members of our group of companies or our subsidiaries and affiliates;
Our holding company Alsons Power Consolidated Resources Inc. and all its subsidiaries and affiliates;
Our joint venture and alliance partners;
We may disclose your personal information:
To the extent that we are required to do so by applicable law and/or rules and regulations;
In connection with any ongoing or prospective legal proceedings;
To the buyer or prospective buyer of any business or asset that we are contemplating to sell;
To the clients and/or customers availing of our products and services;
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority would be reasonably and is likely to order the disclosure of such personal information.
Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards, undertake to respect any individual’s right to privacy and comply with the Data Privacy Act. We also require that these organizations use this information only for our purposes and follow our reasonable directions with respect to this information. This includes organizations which handle or obtain Personal Information as service providers for Alsons Power.
Accessing Your Personal Information
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes
In practice, you will either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Updating Your Personal Information
If the personal information that we hold about you needs to be corrected or updated, Alsons Power shall make all reasonable efforts to ensure that data collected is current, complete and accurate. If you need to access, correct and/or update your personal information, you may send the request to apgdpo@alsonspower.com.
As part of our security measures, we will contact you and conduct the necessary verification measures to process your request. Once we have implemented the necessary corrections, we shall then notify you that your request has been processed and completed.
Withdrawal of Consent
If you wish to withdraw your given consent for any or all purposes set out in this Policy, you may send your detailed request to apgdpo@alsonspower.com. Depending on the nature of your consent withdrawal, Alsons Power may no longer be in a position to continue to provide products and services to you.
Protecting Information You Submit Online
We take precautions to protect your information. When you submit sensitive information via any of our official website(s), information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), this passes our payment gateway which encrypts and transmits the data to us in a secure way. All our critical websites undergo security scanning and penetration testing to reduce our websites’ vulnerability against cyber security attacks. While we employ all necessary precautions to safeguard your information, the Internet is not 100% secure so we cannot guarantee that information we collect or store will be protected from unauthorized access and thereby used in a manner that is inconsistent with this Privacy Policy.
How We Safeguard Your Personal Information
We maintain physical, technical and organizational safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. We also put in effect safeguards such as:
Using secured servers behind advance threat protection appliances, firewalls, encryptions and other security tools
We limit access of your personal information to those who are qualified and authorized to process them. All such persons, wherever they are located, are required by us to protect the confidentiality and privacy of your personal information in a manner consistent with our privacy policies and practices.
Our information system/infrastructure undergo regular security vulnerability and penetration testing to ensure your personal information is properly protected.
Our websites may contain hyperlinks and details of third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties. We therefore advise you to study their privacy policies. Once you leave our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.
Questions or Suggestions?
If you have questions or suggestions please contact
us at apgdpo@alsonspower.com